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NSRI EMERGENCY
OPERATION CENTRE (EOC)

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The lifeguarding season starts long before the swimming flags are staked in the sand on beaches across South Africa.

We spoke to NSRI National Lifeguard Operations Managers, Rebecca Carter-Smith and Mthetheleli ‘Mthe’ Kweyama, between their busy training and development schedules, to find out more.

 

“We use the winter period to do equipment and supplies stock-taking, maintenance, cleaning everything, doing readiness checks, and assessing any damages and shortages,” says Rebecca. 

 

“Winter is our asset management time,” says Mthe. “And it’s also a good time to recruit lifeguards in advance of the summer season – so there’s plenty of time for training.”

 

 

The NSRI Lifeguarding Unit prepares for every lifeguard season as if it's going to be a busy one, prioritising over-preparation. This involves conducting initial Beach Safety Assessments to identify hazards and inform lifeguard deployment and equipment needs. The Lifeguard Operations Managers, Rebecca and Mthe, oversee strategic planning, with support from the regional coordinator, local area managers and the rescue services team. 

 

The Unit currently has four active contracts in Knysna, George, Hessequa, and Matzikama Municipality, which amounts to 156 lifeguards. They are in the process of applying for four additional municipal contracts, namely in Cape Agulhas, Saldanha, Cederberg, and Mykonos Casino, which would require an additional 100 lifeguards.

 

 

Says Rebecca: “We run training sessions year-round to maintain high standards and help us accurately assess equipment and personnel needs. As we get closer to the season, we focus on pre-season training, booking operational vehicles for area managers, and distributing equipment. Given that contract awards are uncertain and often last-minute, we have flexible plans on standby, ready for quick implementation. Throughout the season, we emphasise safety protocols, team communication, and effective incident reporting. After each season, we conduct reviews to identify challenges and improve our strategies for the next season.

 

“In pre-season, we’ll also assign responsibilities for the coming season, plan our teams for the beaches and ensure we all understand our roles and responsibilities as well as the expectations we as the management team have for the lifeguards and the expectations the lifeguards will have for us as a management team. Finally, we’ll review any updated protocols that may have been revised during the off-season.”

 

 

During pre-season, there are three aspects of lifeguard training that are really important, says Mthe. “Physical fitness, rescue techniques with all forms of equipment, and medical care/CPR. If the lifeguards have these right, they are ready for all kinds of difficult rescue situations. 

 

“It also means that should we get last-minute contracts, we are ready with manpower, and have sufficient equipment resources.”

 

Says Rebecca, “For all the holiday beach-goers this summer, your safety is our top priority. Enjoy the sun, sand, and sea, but please be mindful of the strong ocean currents. Always swim between the flags, listen to the lifeguards, and keep an eye on your loved ones, especially children. Stay hydrated, use sunscreen, and don't hesitate to ask a lifeguard if you're unsure about anything.”

 

“And don’t drink and swim,” adds Mthe. “Let's make it a safe and fun season for everyone!”

 

Would you like to become an NSRI lifeguard? Click here to fill out an application form.

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