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NSRI EMERGENCY
OPERATION CENTRE (EOC)

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NEWS / 29 APRIL 2011

Sea Rescue is...

Its who we are
These are our values:Sea Rescue is...Considerate
    • The decisions that we take affect our casualties, donors, supporters, fellow rescue organisations, our staff and our volunteers - we consider the impact on each group when making decisions.
    • Communicating these decisions is as important as making each decision.
Confidential
    • We work with casualties at their most vulnerable.
    • We respect the personal privacy of our casualties and fellow volunteers, especially when it comes to photographic images and comments in the public domain.
Helpful
    • Learning is encouraged. We ask and learn so as to avoid confusion, but we ask questions at the right place and at the right time.
    • We encourage an open book policy and an open door policy.
Responsible
    • We sometimes make mistakes; when we do, we take responsibility for our words or our actions.
    • If someone feels offended, we listen carefully and respectfully.
Clearheaded
    • We aim to diffuse tensions and resolve disagreements constructively.
    • Where necessary, we escalate issues for arbitration and mediation.
Respectful
    • Disagreements are no excuse for poor manners. We work together to resolve conflict, we assume good intentions and we do our best to act in an empathetic fashion.
    • We do not allow frustration to turn into a personal attack.
Humble
    • Leadership is not an award, a right nor a title; it is a privilege and a responsibility.
    • Our leaders’ foremost goal is the success of the team. Our leaders know when to act and when to step back. They know when to delegate work, and when to take it upon themselves.
    • Our leaders will only retain their authority as long as they retain the support of those who elected them and those who delegated that authority to them.
A good steward
    • We are entrusted with public funding and we pride ourselves on good governance and good stewardship.
    • We have an open book policy and our financials are available for public scrutiny.Its who we are

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