Vacancy: Call Centre Admin Assistant
Reporting to: Call Centre Project Manager
Paterson Grading: B4
Remuneration: Gross Annual R160 940 over 13 months.*
The gross annual includes 13 cheques / pays. Deductions that come off this include 7% pension, 50% medical aid premium and 1% UIF. Benefits over and above the annual amount include 8% pension, 50% medical aid 1% UIF as well as death and disability cover. Errors & Omissions Excepted.
Requirements:
- Matric
- MS Office Suite (MS Access an advantage)
- Proven time management skills and dedication to meeting deadlines
- Attention to detail and numerical accuracy
- Excellent written and verbal communication
- 2-4 years’ experience in a similar role (Call Centre experience would be an advantage)
Experience and Duties:
This is a key role in the Call Centre team. The role is responsible for:
- Capturing of sales and leads on a daily basis.
- Sales administration and marketer support.
- Sales and adhoc reporting from Access
- Maintaining accurate and up to date filing systems
- Database cleaning
- Call centre audits
Please send a letter of introduction together with your CV and contactable references to careers@searescue.org.za – Include subject as “Call Centre Admin Assistant”
Applications close on 21 April 2021. Appointment date: 1 May 2021.
NSRI is an equal opportunity employer and we welcome applicants from diverse backgrounds. Only shortlisted applicants will be contacted for an interview.
While our rescue crews and lifeguards are out saving lives, we have a team raising funds to support their efforts. If you have excellent communication skills, good references and are goal-oriented you may be a good candidate. You must be a team player, motivated, energetic and have good interpersonal skills. The call centre is based in Milnerton, Cape Town, on the MY CITI bus route. There are also teams that promote Sea Rescue, face to face, in shopping centres in Johannesburg and Cape Town. Click here to see the short video on what Sea Rescue marketers do and how to apply. If you have no previous fundraising experience – they will train you.
To apply, please call Rachel/Lianne at on +27 21 430 4732.
Please first call. Leave a message of introduction and she will call you back.
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Pop-up Survival Swimming :
We have almost completed the pilot projects on our Sea Rescue Pop-up Survival Swimming course’s and are looking for volunteers to run Pop-up Survival Swimming courses around the country. This is an opportunity for those who would like to volunteer for Sea Rescue in their communities but who want to do so at specific times and do not want to go out in rescue boats.
If you think that you would like to join a Survival Swimming Squad and volunteer to teach children how to control their breathing, orientate themselves in water, float and propel themselves to safety in a controlled lesson and environment please email yaseen@searescue.org.za
We will provide the training, manuals, required equipment, command and control structures and advise on when and where to teach!
Pink Rescue Buoys:
If you would like to be involved with Sea Rescue but don’t want to go to sea … and only have a few hours a week to spare … how about volunteering to manage the Pink Rescue Buoys in your area? If this is something that you think you can help with please email andrew@searescue.org.za
So far these emergency flotation devices have saved 56 lives, we need you to join us and take pressure off sea going volunteers by managing the Pink Buoys in your area.
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Sea Rescue Crew
Our rescue crew are all unpaid volunteers. We accept all people; young and old, black and white, skilled boaters or those who just want to learn. All that you need to bring is yourself, your time and your desire to make a difference. And don’t worry about the experience that you may or may not have – we will teach you everything that you need to know to become part a Sea Rescue volunteer.
We will challenge you physically and mentally and you will grow faster than you thought possible. If you are interested, and you think that you have what it takes to be a Sea Rescue volunteer pop down to your closest station https://www.nsri.org.za/rescue/rescue-bases/ and ask about their training programme.
Volunteering is a commitment but there are wonderful rewards in being part of an exciting and dynamic team that saves lives at sea and creates futures for the people of South Africa on land.
Sea Rescue will become your second family where you will learn many new skill sets that will help you grow as a person while contributing to your community.
If you would like to be a part of a dynamic team of volunteers who give their time selflessly to help others in rescue work, lifeguarding, coast watching, teaching survival swimming, teaching water safety, assisting with the Pink Rescue Buoy campaign or assisting with fundraising please call us on 0214344011 or email info@searescue.org.za and we will link you with the person who can help you to become a Sea Rescue volunteer.