The main purpose of this role is to assist with the rollout project of new technology to the Call centre.
Vacancy: IT Technician – Call Centre PC Roll Out Project
Reporting to: IT Manager
Monthly Salary: R21 800
Duration: Fixed term 6 month contract (Project-based)Purpose: The main purpose of this role is to assist with the rollout project of new technology to the Call centre.
Summary Of Duties: This will include but not limited to: Configuration of new hardware for staff to NSRI standards. Rolling out the software, user account set up, user training, asset management, administration and audit of machines rolled out in terms of CRM. Post project rollout support (floor walking). UAT, involvement in CRM. VOIP – assistance with configuration of the VOIP, cloud based and on premises (e.g. window settings, hardware setting). Ensure that the company staff, volunteers and stations are supported with any IT related queries.
Key Performance Areas
Knowledge and Skills:
NSRI is an equal opportunity employer and we welcome applicants from diverse backgrounds. Only shortlisted applicants will be contacted for an interview.
Please send a letter of introduction together with your CV and contactable references to email@example.com – Include “: IT Technician – CC PC Roll Out Project” in the subject line.
Applications close : 7 September 2021
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